Shipping Policy

Order Processing
Every order is carefully prepared and dispatched within 1–2 business days of purchase. You'll receive a confirmation email with tracking details as soon as your package ships.

Delivery Time
Once shipped, orders typically arrive within 7–12 business days. Most of our customers don't wait that long, though — 8 out of 10 orders arrive within 10 days, so there's a good chance yours shows up ahead of schedule.

Tracking Your Order
As soon as your order ships, you'll get a tracking link so you can follow it every step of the way, right up to your door.

Please Note
Delivery times are estimates and can occasionally be affected by factors such as courier capacity, weather, or public holidays. If your order hasn't arrived within 12 business days, reach out to our support team — we'll track it down and make it right.

Questions?
Contact us at support@hevori.com and we'll be happy to help.